Contact & Grievance Desk
Direct communication channels for candidate inquiries, payment support, and statutory data grievance redressal.
Customer Support
For purchase assistance, billing receipts, account access, or mock simulator queries.
Response Timelines
Direct founder assistance with committed resolution service-level agreements.
Operational Base
Independent engineering and AI interview platform operated out of Maharashtra.
Under Section 13 of India’s Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines) Rules, candidates have the right to register formal data grievances regarding personal data processing, correction, or erasure requests.
If you experience a failed transaction where money was debited but credits were not updated, or wish to request an unconsumed credit refund under our 7-Day Refund Guarantee, please include:
- Your registered account email address
- Razorpay Payment ID (e.g.
pay_xxxxxx) - Brief description of the issue encountered